Effective Date: December 10, 2024
Welcome to Fusion Win Play (https://fusionwinplay.com). By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please do not use our website.
1. Acceptance of Terms
By using this website, you agree to these Terms of Service and any additional terms applicable to specific areas of the website. We reserve the right to modify these terms at any time without prior notice. Your continued use of the website constitutes acceptance of the updated terms.
2. Services Provided
Our website serves as a platform for generating login IDs and passwords for users to access and play games on our affiliated casino website. We are an affiliate partner and do not operate the casino site directly.
3. User Responsibilities
You agree to:
– Provide accurate and complete information when registering.
– Maintain the confidentiality of your login credentials.
– Use the website only for lawful purposes and in accordance with these Terms of Service.
4. Complaints Process
Stage 1: You can contact us at any time to register a complaint. Our team will attempt to resolve the situation within 72 hours. You can reach us via:
– Email: contact@fusionwinplay.com
Stage 2: If you are not satisfied with the resolution, you may escalate the complaint by contacting our Customer Support Manager at contact@fusionwinplay.com. Include the following information in your email:
– First and last name
– Description of the issue and details of prior communications
– Your contact details
We will respond within five calendar days with our final response. If you remain unsatisfied, you may contact the Division of Gaming Enforcement:
5. Player Protection and Self-Help
We encourage responsible gaming. If you suspect you may have a gambling problem, consider the following signs:
– Persistent thoughts about gaming.
– Increasing stakes beyond financial means.
– Attempts to quit or cut down gaming unsuccessfully.
For help and resources, you may contact:
– Council on Compulsive Gambling of New Jersey: 1-800-GAMBLER
– National Council on Problem Gambling: 1-800-522-4700
6. Responsible Gaming Tools
We offer several responsible gaming tools:
– Deposit Limit: Set a maximum deposit limit for a chosen timeframe.
– Spend Limit: Set a maximum spend limit for a chosen timeframe.
– Daily Time Limit: Set a maximum time limit for gaming each day.
– Cool Off Time Limit: Take a break from gaming for 3 to 30 days.
You can view and set these limits by logging into your account and navigating to the “Responsible Gaming” section.
7. Self-Exclusion
You can request temporary self-exclusion from gaming for 3 to 180 days or permanent exclusion through the Division of Gaming Enforcement. Self-exclusion will ban you from licensed Internet gaming and may extend to other properties and rewards points.
8. Limitation of Liability
Our liability is limited to the fullest extent permitted by law. We are not responsible for any indirect, incidental, or consequential damages arising from your use of the website.
9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United States and the state of Las Vegus.
10. Contact Information
For any questions or concerns, please contact us at:
– Email: contact@fusionwinplay.com